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Rosen's normal operating hours are Monday - Friday
8:00 AM - 5:00 PM (Pacific Standard Time). If you are unable to obtain local service,
please follow the following instructions:
FOR CUSTOMER SERVICE OR TO ORDER REPLACEMENT PARTS
1. Take a digital photo of your current system and replacement part needed
2. Email your request and photo to: info@rosenentertainment.com
along with a detailed description of the part or parts you require.
FOR WARRANTY OR REPAIR QUESTIONS
1. Take a digital photo of your current system
2. Email your request and photo to: info@rosenentertainment.com
along with a detailed description of what the
system is or isn't doing.
FOR TECHNICAL SUPPORT
1. Take a digital photo of your current system
2. Email your question and photo to: info@rosenentertainment.com
along with as much information about what the
system is or isn't doing.
SERVICE AND SUPPORT
POST WARRANTY REPAIR CENTER
Rosen may be able to provide out-of-warranty repair service for your Rosen-branded
product. If you need service, please follow these instructions and we will advise
if the unit is reparable and an estimate of the repair cost.
- Take a digital photo of your current system
- Email your repair request and photo to: repairs@rosenentertainment.com
along with a detailed description of what the system is or isn't dong so we can
do a basic analysis of the repair costs.
- If the system is reparable, we will email you with a repair quote, a repair
form and further instructions.
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| If you
own a Rosen or necvox by Rosen system, not shown on this web site, click
here to review a list of all available owners manuals. |
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